Zoom is bringing AI to live chat


In a keynote event on the Zoom blog, the company announced Zoom Virtual Agent, a chatbot designed to help businesses cost-effectively provide efficient customer service by reducing handle times for human customer support staff. While corporate chatbots are nothing new, Zoom claims many rely on “extensive” manual coding. In contrast, its latest offering is powered by […]

What is Cloud Storage?


Cloud storage is a way for businesses and consumers to save data securely online to be accessed anytime from any location and easily shared with granted permission. Cloud storage also offers a way to back up data to facilitate recovery off-site. Today, individuals can access several free cloud computing services, such as Google Drive, Dropbox, […]

Tech News October 2022


Elon Musk reportedly wants to lay off 75% of Twitter’s staff. Musk has previously gestured at plans for layoffs if he were to buy Twitter, but those cuts could go even more profound than previously imagined. According to a new report from the Washington Post, Musk plans to purge 75% of Twitter’s workforce or around 5,600 […]

5G Explained


Everything you need to know about 5G Here is where you find 5G technology explained—how 5G works, why 5G is essential and how it’s changing how the world connects and communicates. Qualcomm invented the foundational breakthroughs that make 5G possible. What is 5G? A: 5G is the 5th generation mobile network. It is a new […]

What is a VPN?


VPN stands for a virtual private network. In basic terms, a VPN provides an encrypted server and hides your IP address from corporations, government agencies and would-be hackers. A VPN protects your identity even if you use public or shared Wi-Fi, and your data will be kept private from any prying internet eyes. With servers […]